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Setting up VivoLead
How to set up the VivoLead app
How to add a new event or trade show in VivoLead
Products and Details
How to customize the app
How to make a product list
How to get extra features in the app
Why make a product list
What is media?
Why upload media?
How to upload brochures, web pages and digital files
What to do if media is not available online
Why must media be available online?
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How to make a mail signature
How to change mail signature
How to change the email template
How to add logo to autogenerated emails
How to insert a legal disclaimer in the autogenerated emails
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How to share opportunity info with colleagues - directly from the VivoLead app
How to automatically enclose your general catalogue in confirmation emails
How to find countries easily with the favorite country list
How to upload PDF files to the app
How to delete PDF files
Administation & accounts
Users with admin rights
What is an administrator?
Why do I have two VivoLead accounts?
What to do if VivoLead says the user I am adding, already exists.
Data and backup
Does VivoLead delete my data?
How to back up my data in the app
How long after an event is the data available?
Where is my data stored?
Is there a limit to how much data I can store?
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How to export data to an Excel file
What is the VivoLead Excel converter?
How to export Excel file to Outlook
What are the differences between the basic and business packages?
How to change from a basic to a business package
Settle my account
How is my VivoLead account settled?
Where can I see my invoice?
Users with app rights
How to add new user
How to deactivate users
How many user does my company have?
Can consultants use VivoLead?
How to invite users
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Can I be logged in on two accounts in my browser at the same time?
How does VivoLead's server security setup work?
Statistics dashboard introduction
What is the statistics dashboard?
How to use the statistics dashboard
How to access the web interface
Who can access the statistics dashboard?
Can I access the statistics dashboard by smartphone and tablet?
How does mail tracking work?
How to read the mail tracking report
How to use the VivoLead app
How do I register a new lead?
How many leads can I add?
Can I use VivoLead on more than 1 device
Samsung S10 mobile phone problems
What to do if poor internet connection is a fact?
How to change password
How to change address details
What does colleagues mean?
Why CC colleagues to the confirmation email?
Do colleagues have to be employed in the same company as me?
How to get the VivoLead app in China
Do you experience network problems in China when using VivoLead?
How to add media to the app
Why use the files and media options
How to send confirmation emails to my leads
Do I have to send emails leads?
How does the confirmation email look?
Do leads know the confirmation email is from me?
How does my email signature look in mails from the VivoLead app?
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How to take notes and photos in the app
Scan business cards (OCR)
How to use the business card scanner
What is an OCR scanner?
Can I save business cards in the app?
Why does the business card scanner read card info wrong?
How to get a new language in the VivoLead app
How to change language settings in the app
How to synchronize leads?
What platforms can work with VivoLead?
What if two events are taking place at the same time?
Why can't I see the updates my admin has made?
QR and barcodes
Can I scan a visitor badge at trade shows with the VivoLead app?
Why do my leads disappear in the app?
How do I delete a lead?
Is VivoLead a CRM system?
What is the difference between VivoLead and a CRM system?
How to integrate VivoLead in my CRM system
What is CRM integration?
Can VivoLead be integrated with all CRM systems?
Tips on how to use GoBrunch, our webinar system
Help Desk Software
by Freshdesk Support Desk