If you experience the in-built business card scanner in the VivoLead app, reads card information wrong, take a look at the two subjects below to see if any of the cases represents your problem. 


Unfocused photo

If the photo you have taken is unfocused, the app will likely not be able to read the correct card information. To solve this, take another photo and this time make sure, the photo is focused. Then you should not experience any problems.


Business cards with more languages

If you receive a business card which have information in two different languages, the business card scanner, may find it difficult to read the correct card information. This error you are more likely to see if the card is not only in different languages, but also in different alphabets.



Both the types of errors are going to be solved in the upcoming update of the app.