If some of your users have not activated their accounts, you can send them a reminder in the VivoLead web interface to do so. 


How to see if users have activated accounts

  1. Log in on the web interface with your admin account
  2. Select "USERS"
  3. See status in the right side column, "STATUS"

If the users are activated, it will say so in this column. 

Have you invited the user beforehand, the column will read "INVITED". This means that the user account has not been activated. As such, you can send them a reminder to do so.


How to send a reminder to unactivated users

  1. Log in on the web interface with your admin account
  2. Select "USERS"
  3. Select users, you want to remind by ticking of the white boxes in the left side of the screen
  4. Press the bell icon to send reminder to selected users

      

You have now successfully send reminders to users.