VivoLead Support

Add leads 5

• How do I register a new lead?
• How many leads can I add?
• Can I use VivoLead on more than 1 device
• Samsung S10 mobile phone problems
• What to do if poor internet connection is a fact?

App settings 3

• How to change password
• How to change address details
• Forgot password?

Colleagues 3

• What does colleagues mean?
• Why CC colleagues to the confirmation email?
• Do colleagues have to be employed in the same company as me?

China 2

• How to get the VivoLead app in China
• Do you experience network problems in China when using VivoLead?

Media 2

• How to add media to the app
• Why use the files and media options

Mails 6

• How to send confirmation emails to my leads
• Do I have to send emails leads?
• How does the confirmation email look?
• Do leads know the confirmation email is from me?
• How does my email signature look in mails from the VivoLead app?

View all 6

Notes 1

• How to take notes and photos in the app

Scan business cards (OCR) 4

• How to use the business card scanner
• What is an OCR scanner?
• Can I save business cards in the app?
• Why does the business card scanner read card info wrong?

Languages 2

• How to get a new language in the VivoLead app
• How to change language settings in the app

Synchronization 1

• How to synchronize leads?

General use 3

• What platforms can work with VivoLead?
• What if two events are taking place at the same time?
• Why can't I see the updates my admin has made?

QR and barcodes 1

• Can I scan a visitor badge at trade shows with the VivoLead app?

Leads 2

• Why do my leads disappear in the app?
• How do I delete a lead?